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This section of our web site was created so that our Dealers and Resellers understand how we do business,
structures, product warranties and how we handle shipping of both orders & returns under our Dealer Program. We want your
experience with us to be a positive one. It is our intention to provide
you with quality products, in a timely manner, so that you can confidently provide them for
your customers. We encourage you to contact us if there are any questions
we can answer about our products, services or Dealer Policies. We would be most happy to assist you.
It is important that you review all of our Dealer Policies listed in the Dealer Information
section in the left hand menu (highlighted in yellow).
Please be aware that here
are 2 different Information menu's throughout our web site. The one
highlighted in yellow is for Dealer Sales and differs from the Retail
Sales Information Menu. You can always get back to the
Dealer Policy Menu by selecting "Site Map &
Help" from anywhere on the web site and then selecting
"Dealer" under the New Customer Guide.
- For Retail customers, the menu is labeled ("Information")
- For Dealers and Resellers, the menu is labeled ("Dealer Info").
The Dealer Information menu will govern all Dealer
related sales and includes, but is not limited to pricing,
warranties, freights and payments. If you have any
questions, or see any inconsistencies, we encourage you to contact us
so that we can address those issues.
In order to be set-up as a reseller, we do require all of
- Show that you are engaged in the selling of toner
cartridges and/or related items (if you have a website
- Complete a Texas
Resale Certificate (even if you are outside
the Texas) & Return with copy of your State
- Complete a Blanket
Card Authorization Agreement or Single
Card Authorization Agreement
- Acknowledge that you have read, understood and agree
to conduct business under our terms & conditions,
as well as the policies contained within the Dealer
Section of our web site.
- Telephone: (210)
- Fax Orders: (210) 651-6130
- Federal Tax ID: 27-4518092 (a Texas Corporation)
- Business Hours:
Monday thru Friday, 8:30am - 5:30pm Central Time